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As the working population shifts from working in headquarter locations to working anywhere, anytime, and across traditional enterprise boundaries, the challenge of reaching key decision makers and co-workers and addressing customers expectations of immediate response to sales and support situations becomes an opportunity for unified messaging.

What is Unified Communications?
Unified Communications is the integration all forms of digital communications such as voice, video, e-mail, IM, Web conferencing—on the same IP network.  It is providing 'presence' information to help users figure out which mode is best to use at any given moment.

Migrating to a unified communications system provides a substantial return on investment (ROI) and a reduced total cost of ownership for organizations because it helps organizations give their employees access to the information they need and the ability to collaborate no matter where their work takes them.

Westcon offers unified communications enabling products, solutions, and services that help remove the barriers between voice, email, conferencing, video and instant messaging. This means reduced time to decision, increase productivity and the ability to provide a simple and consistent user experience across all types of communications.

 

 

 

Westcon Solutions for Microsoft enabled networks include:
Presence
Users can see each other's availability and willingness to communicate on any device.
Workforce Mobility
Unify calls, calendars, data, and e-mail anywhere and anytime.
Conferencing and Collaboration
Extend communications with voice, Web, or videoconferencing participants.
Hosted Office Applications
Hosted messaging and collaboration solutions.
Virtualization/Cloud Computing
Server, Desktop, and Application virtualization solutions address both physical and virtual infrastructure, and can be easily managed through a single console.
VoIP/SIP/IM/Messaging Security
Extend comprehensive VoIP/SIP/IM/Messaging security throughout the network, from infrastructure through communications servers and applications to remote workers endpoints.
VoIP/SIP/Legacy Telephony Integration
IP telephony and IP communications (VoIP) integration enables organizations to streamline business processes and reduce costs.
Voicemail to Email
Lets users listen to their voicemail from their email application.
Load Balancing
Helps optimize end-to-end performance of unified communications technologies from Microsoft such as Exchange, Office Communications Server 2007 and others.
WAN Acceleration/QoS
Identifies the different types of IP communications traffic, reserves a portion of the network to support all of it, provides each stream an appropriate amount of bandwidth, protecting individual V/VoIP users from each other, and protecting other applications if SIP/VoIP demand swells.
Mobility
Delivers WLAN switching, backhaul, P2P, FMC, mobile devices, and software modules that provides a mobile infrastructure for Microsoft unified communications.
Secure Routing
Provides integrated Microsoft Mediation technology integrating WAN routing, Ethernet switching, Security and IP telephony into a single routing platform for Microsoft unified communications deployments.
Software plus Services
Microsoft online (hosted) services collaboration solutions including Microsoft Exchange Online Microsoft SharePoint Online, Microsoft Office Live Meeting and Microsoft Office Communications Online are designed to provide streamlined communication with high availability, comprehensive security and simplified IT management.
Disaster Recovery